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Shortcuts Software - The World Standard in Salon and Spa Software
Put simply Shortcuts is vital for any salon that wants to be successful. To find out more read on or contact us now for a free consultation and we will show why salons around the world trust and rely on Shortcuts.
Over 9,000 salons use Shortcuts to help them run their businesses. It’s designed to follow the day-to-day processes of a salon, making them quick, simple and profitable. “Without Shortcuts we would not know how well the business is doing. It identifies problems and has helped us to increase our turnover through marketing,” commented Nicky Oliver, one of the UK’s leading hairdressers.
Shortcuts sends a reminder text to the client, who texts back “yes” or “no”, changing the colour of the appointment on the screen and reducing no-shows. As Tina Mack, of award-winning Mack Hairdressing said: “Shortcuts is a major asset that we would be lost without. The SMS (text) appointment reminder has become invaluable to our business.”
The appointment book links to the till drawer and makes transactions simple. Retail sales become second nature for staff and everything is recorded in the client’s record card. Shortcuts centres around increasing the average bill, customer retention, visit frequency and new clients; and over 100 reports make analysing the business easy.
Shortcuts offer incredible on-going support and training to customers, to ensure they can optimise the performance of their salon. The Shortcuts’ Education team deliver on-site training across two days and training tours, and have just launched distance-learning CDs and an online academy. “It’s (Training Tour) great, in just one month, we’ve increased our re-booking rate from 37% to 54%. We’ve put other procedures in place from the training tour and it’s been working really well.” commented Paula Preedy from the Outback Hair Salon.
Mike Sowden, Head of UK Operations, said: “Now the industry realises that all successful salons have a computer system. We work with salons helping them to be more successful and that’s why you’ll find Shortcuts behind all good salons.”
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